Terms and Condition
WWW.CAPRICTECH.CO.UKoffer 14 days peace of mind guarantee (refund or exchange), if you have any concern.
Simply return the purchased item(s) within 14 days of receipt in its original (re-sell able) condition and packaging for a refund (minus Postage & Packaging) or exchange. Please note UK free shipping only apply as long you are keeping the item. Shipping cost will be charged if you return the item.
If you have purchased a wrong item and like to return, you will be responsible for safe return, return postage cost and our postage & packaging cost of the item. You should use strong and safe packaging. Please put it nicely in the same box you have received if it is not damaged or use new box with tape on sides as we have sent it, so it doesn’t get damage in transit.
Any faulty item(s) or wrong item(s) must be returned within 14 days from receipt. It is customer’s responsibility to pay for return postage in any instance. It is advisable that customer should obtain proof of postage in case of rare event of the item not being received.
All our LCD flat panel displays adhere to the ISO 13406-2 standard. ISO 13406-2 dictates an acceptable 2-5 dead pixels.
We offer 1 Year warranty on most of our items covering manufacturing defects only. This warranty excludes any damage/mishandling caused by the user.
If our supplied item develops a fault due to a manufacturing defect please contact us for RMA (return merchandise authorization) and return instructions. If you return the item, you must return it with RMA number and copy of invoice, and must state reason for return.
We can only refund or replace the item when we actually receive it back. All Returns are processed within 5 working days of receipt at our office.
If customer is going to return item for refund, original item with promotion item must be returned.
Customer may have to pay import duties and local taxes on goods that are purchased for delivery outside of the European Union. Any charges for custom clearance must be paid by customer. CAPRICTECH.CO.UK have no control over these charges and cannot predict what they may be. Please note that WWW.CAPRICTECH.CO.UKdoes not charge any fees, other than the amount charged at the checkout.
If the shipment is refused due to the customer declining to pay any local taxes or import duties etc, the customer is responsible to pay all the costs associated with the return shipping of the refused goods to our warehouse.
Price listed is included VAT, VAT invoice will be sent with your item.
Buying an item all customers agree with our terms and conditions. If you are not up to the legal age of entering into an agreement, then you must not use this service.
A brand-new, unused, unopened and undamaged item in the original packaging (where packaging is applicable). Packaging should be the same as what is found in the retail shop. If the item comes straight from the manufacturer it may be delivered in non-retail packaging, such as an unprinted box or plastic bag. See the seller’s listing for full details.
New other (see details)
A new, unused item with absolutely no signs of wear. The item may be missing its original packaging, or the original packaging has been opened or is no longer sealed. The item may be a factory second, or a new and unused item with minor defects. See the seller’s listing for full details and description of any imperfections.
An item that has been professionally restored to working order by a manufacturer-approved vendor. This means the product has been inspected, cleaned and repaired to meet manufacturer specifications and is in excellent condition. This item may or may not be in its original packaging. See the seller’s listing for full detail.
An item that has been restored to working order by the eBay seller or a third party not approved by the manufacturer. This means the item has been inspected, cleaned and repaired to full working order and is in excellent condition. This item may or may not be in its original packaging. See the seller’s listing for full details.
An item that has been previously used. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or an item that has been returned to the seller after a period of use. See the seller’s listing for full details and description of any imperfections.
For parts or not working
An item that does not function as intended or is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller’s listing for full details.